Shields Health Solutions | 17 April 2026
Language Requirement: Fluent in English and Spanish (verbal and written)
Location: Remote (U.S.)
Are you a certified pharmacy technician who is passionate about patient advocacy, medication access, and culturally competent care? Do you thrive in a fast-paced, service-driven environment and enjoy proactive patient outreach?
As a Bilingual (Spanish) Patient Engagement Specialist, you will play a vital role in supporting patients throughout their medication journey. You’ll act as a trusted liaison between patients, pharmacists, clinicians, payors, and health system partnersâensuring timely refills, resolving pharmacy claims issues, and delivering compassionate, high-quality service in both English and Spanish.
This is a fully remote pharmacy role ideal for professionals who are detail-oriented, empathetic, technologically savvy, and motivated by meaningful patient impact.
In this role, you’ll manage both inbound and outbound pharmacy communications, support medication adherence, and help remove access barriers for